Privacy Policy
Effective date: 10 March 2026 · Last updated: 10 March 2026
CloudOpex (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
Information You Provide
When you contact us, request a demo, or fill out forms on our website, we may collect your name, email address, company name, phone number, and any other information you choose to provide.
Automatically Collected Information
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to: • Respond to your enquiries and provide customer support • Send you information about our services, updates, and promotions (with your consent) • Improve our website and services • Comply with legal obligations • Detect and prevent fraud or abuse • Analyse usage trends and measure the effectiveness of our marketing
3. Legal Basis for Processing
We process your personal data on the following legal bases: • Contractual necessity — to perform a contract with you or take pre-contractual steps • Legitimate interests — for analytics, security, and improving our services • Consent — where you have given explicit consent, for example for marketing communications • Legal obligation — to comply with applicable laws and regulations
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with: • Service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations • Professional advisers such as lawyers and accountants • Law enforcement or government authorities where required by law • Successor entities in the event of a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your data is no longer needed, we securely delete or anonymise it.
6. International Transfers
CloudOpex operates with teams in India, the UK, and the US. Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses where required.
7. Your Rights
Depending on your location, you may have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data • Object to or restrict certain processing • Data portability • Withdraw consent at any time (without affecting prior lawful processing) To exercise any of these rights, contact us at hr@cloudopex.tech.
8. Security
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: CloudOpex Mumbai, India Email: hr@cloudopex.tech Phone: +91 9892 431 249